Privacy notice
Avantix, as a subsidiary of Atos Group, aims to ensure the highest standards of data protection across the Atos group. Our Data Protection Statement highlight our continuous commitment to data protection principles and their implementation within our company.
Scope of the notice
This Privacy Notice informs you about Avantix’s privacy practices and of the choices you can make regarding the processing of your data, and how to exercise your rights in relation to your personal data.
This Privacy Notice applies to all Atos Entities and its affiliates.
Please note that this privacy notice does not apply to any personal data we process on behalf of our customers in our role of data processors or sub processors. The data processing contracts that we have with our customers dictate how we process personal data on behalf of our customers. If you are a customer or employee of one of Atos’s customers and have questions or concerns pertaining to the processing of your personal data, we recommend that you contact the DPO of the customers.
What is personal data?
Personal data may be any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, an online identifier or to one or more factors specific to that natural person.
YOUR RIGHTS
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- Your right to lodge a complaint with the Data Protection Authority. To learn more about what is the Data Protection Authority that is competent for the processing of your data, please visit our local national webpages.
You are not required to pay any charge for exercising your rights.
In case you would like to exercise your rights or lodge a complaint please use the Atos online form available here.
Data Collected
- Newsletter subscriber
|
Purpose |
Legal basis | Personal data | Recipients |
Retention |
|---|---|---|---|---|
| Processing of contact details to send you our newsletter(s) | Your consent | Name, surname, email, connection data and date of subscription | • Internal: Marketing team
• External: Marketo |
We keep your data until you unsubscribe, or you explicitly request us to delete your data |
- Events
| Purpose | Legal basis | Personal data | Recipients | Retention |
| Managing your registration and participant to our Event(s) | Our legitimate interest | Name and surname, e-mail, job role and company, country | • Internal: Marketing team, Sales team
• External: Marketo |
Automatic deletion 2 years after the date of the event |
| Ensuring broadcasting of an online Event(s), if applicable | Our legitimate interest | Name and surname, e-mail, job role and company, country, image (for speakers) | • Internal: Marketing team, Sales team
• External: LogMeIn |
Automatic deletion 2 years after the date of the event |
| Taking pictures and/or videos | Your consent | Your image, audio and likeliness (as captured on a webinar, in photographs or recordings taken at an event
|
• Internal: Marketing team
• External: none |
Automatic archiving 2 years after the date of recording, alternatively they can be deleted upon your request |
| Processing contact details for inviting you to future events | Your consent | Name and surname, e-mail, job role and company, country | • Internal: Marketing team
• External: Marketo |
Automatic deletion 2 years after the date of the event |
- Recruitment
A dedicated notice to job applicant(s) is available at the following link: Job Applicant Privacy Notice (atos.net)
- Clients, business partners and providers
| Purpose | Legal basis | Personal data | Recipients | Retention |
| Processing of contact details for the management of the business opportunity and/or negotiation, conclusion and execution of the agreement, including subsequent activities such as the administration of Customer Satisfaction Surveys (CSAT) to assess client experience, ensure service quality, and to improve our products and services. | Our legitimate interest | Name and surname, e-mail, job role and company, link with a specific account and/or contract | • Internal: Sales team, Surveys Team, Legal team, Delivery team, Finance team
• External: SalesForce and Marketo. |
Deletion 3 years since last contact with trigger moment being end of contract or opportunity |
| Contacting customers or prospects to present Atos’ products or services
|
Our legitimate interest | Name and surname, e-mail, job role and company, link with a specific account and/or contract | • Internal: Sales team, Marketing team
• External: SalesForce and Marketo. |
Deletion 3 years since last contact with trigger moment being end of contract or opportunity |
| Creation and publication of customers stories | Your consent | Name and surname, job role and company; picture | • Internal: Marketing team
• External: Claranet (hosting provider) |
Automatic archiving 2 years after the date of recording, alternatively they can be deleted upon your request |
- Legal Obligations
| Purpose | Legal basis | Personal data | Recipients | Retention |
| Ensuring compliance with legal and/or regulatory requirements | Legal obligation | Depending on each specific case, but this may include name and surname, contact details | • Internal: Legal team, Finance team
• External: DiliTrust |
Depending on the local requirements of the country in which the Atos entity operates |
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International transfers
Avantix is a part of a worldwide organization. Therefore, we have distinct legal entities, country affiliates and subsidiaries in many parts of the world. Our internal processes and infrastructure are international in scope and nature and will cross country borders. Therefore, you should be aware that we may share your personal data with other entities of Atos Group and transfer it to countries in different parts of the world where we have data centres or where we do business, including those located outside the European Union (EU). The international transfer of personal data within our group will be covered by Atos standards as set forth in the Atos Binding Corporate Rules.
Security
You can learn more about the security measures we put in place by accessing the following link: Global Data Protection Statement Atos Group.
COOKIE NOTICE
Cookies and other tracking technologies
Avantix is committed to comply with the EU Directive on Privacy in Electronic Communications. For this purpose, we have developed the following notice to provide you with full control over managing the cookies and other web tracking technologies we use during your visit to our website
What is a cookie?
Cookies are small files containing information which are downloaded onto a device when the user accesses certain websites. That piece of information is sent to the original website when the user visits the page again or they visit a website that recognizes the cookie. Cookies allow a website to identify and recognize users, understand their navigation across different pages, and facilitate browsing by saving user preferences and enhancing their web experience. Cookies also help deliver relevant content to users and enable sharing on other social networks. You may find more information about cookies via the following sources: www.allaboutcookies.org and www.youronlinechoices.eu.
Why Do we use cookies?
When navigating through Avantix website(s), information about your web activity may be collected to help us to understand overall usage of our webpage, analyse user engagement with our content, tailor our future communications, enhance the effectiveness of our marketing activities and to enable real-time chats with our support professionals. For these purposes, we use cookies provided by Adobe Marketo Engage.
For more information about the third-party cookies deployed on our website, please click on the provider’s name to view their privacy policy.
Cookies on avantix.net
1. Session Cookies and Persistent Cookies:
- Session Cookies –remain in your browser during your browser session only, i.e. until the session expires or until the browser is closed.
- Persistent Cookies –remain in your browser after the session (unless manually deleted by the user).
- Utility Cookies
- Necessary Cookies –are essential cookies for the user navigation and enable access to core functionalities, such as logging in and accessing secured areas of a website. Without these cookies, it would not be possible to operate our website.
- Performance Cookies –collect information about user interactions with a website, such as the pages visited, duration of visits, and any error messages encountered. The data collected is aggregated and anonymized, making individual identification highly unlikely. These cookies are used to enhance user experience and optimize website functionality more effectively based on insights generated from user behaviour.
- Functionality Cookies –allow the website to remember user preferences and choices, such as changes to text size, customized page settings, and language preferences. They also enable interactive services, such as commenting on a blog posts.
- Targeting Cookies –are cookies used to deliver advertisements more relevant for users, limit the number of times users see an advertisement, measure the effectiveness of advertising campaigns, and understand user behaviour after viewing an advertisement. These cookies help personalize advertising to individual preferences and track user engagement to optimize overall performance of marketing campaigns.
- First Party Cookies and Third-Party Cookies
- First Party Cookies –are cookies set and used uniquely by Atos.
- Third Party Cookies –are cookies either set-up by and/or used by a third party, other than Atos.
Where the cookie is mandatory, “NA” will appear under “How to disable/enable this cookie” section.
For detailed information about the cookies used on Avantix.net, please check the Avantix.net cookie table.
How can I control or delete cookies?
To delete your cookies or change your preferences, please click here.
COOKIE BANNER
Our website uses cookies to enhance your online experience by; measuring audience engagement, analyzing how our webpage is used, improving website functionality, and delivering relevant, personalized marketing content.
Your privacy is important to us. Thus, you have full control over your cookie preferences and can manage which ones to enable. You can find more information about cookies in our Cookie Policy, about the types of cookies we use on Avantix Cookie Table, and information on how to withdraw your consent in our Privacy Policy.
